GSK_Annual_Report_2021

Annual Report 2020-21 75 Employee health and wellbeing Your Company believes that it cannot deliver on performance unless it invests in and supports its people. Your Company has a range of health and wellbeing programmes and support services to help employees understand how to feel better and more energised at work and at home. These programmes focus mainly on five key elements – physical health, mental wellbeing, nutrition, preventive health screening and de-addiction. Your Company provides support to this programme by making investments, engaging senior leadership and subject matter experts who can provide directive guidelines for the programmes and establish its tracking and monitoring system. Employee Assistance Programme (EAP) and Partnership for Prevention (P4P) are the main modes of intervention offered to employees and their family members. EAP is a 24/7 independent counselling service available to all employees and their family members in multiple languages, accessible online and through mobile apps and helplines. P4P offers eight types of preventive healthcare services – adult and child immunisation, adult and child preventive care, de-addiction support, heart and diabetes care, women’s health support and cancer screening. Your Company, in the year under consideration, not only sustained its offerings under the P4P but also included two additional vaccines under the flu category to the offering. The medical insurance benefits offered to employees were reviewed in light of the COVID pandemic and coverage was expanded for better protection against COVID, including covering home quarantine expenses. Your Company is committed to conducting its operations in a responsible manner to protect its employees, the environment and the communities in which it operates. Extensive work has been carried out at the Nashik site as well as amongst the sales force to train and create awareness on employee health and safety. Safety training has been imparted to employees, temporary employees and those with disabilities at the Company’s Nashik manufacturing facility in the last year. Your Company has also developed a global driver safety programme - Safe Driving: Every Journey Counts - for the safety of its employees in the field force. This initiative aims at increasing awareness on road and motor vehicle safety and train employees in bolstering defensive driving skills. Stakeholder engagement Engaging and building trust with the broad range of stakeholders that interact with or are impacted by your Company’s business is key to delivering its strategy and ensuring the success of your Company over the long term. Patients How your Company engages with patients ● Interactions with Health Care Professionals (HCPs) help shed light on patient needs ● Market research helps to uncover consumer insights What matters ● The pricing of healthcare products, particularly out-of-pocket expenses ● Product innovation ● Access to reliable supply of high-quality, safe products What your Company is doing ● GSK takes a values-based approach to pricing to balance reward for innovation with access and affordability ● GSK is strengthening its pipeline to bring innovative products to patients and ensure that the Company maintains high standards for product quality and safety